Privacy Policy for Al Aqobah

Last Updated: November 1, 2024

1. Introduction

Welcome to Al Aqobah. This Privacy Policy describes how Pintro (PT. Indoglobal Nusa Persada) (“we,” “our,” or “us”) collects, uses, shares, and protects information about you when you use our mobile application, Al Aqobah. By using Al Aqobah, you agree to the collection and use of your information in accordance with this Privacy Policy.

Entity Identification

• Developer: Pintro (PT. Indoglobal Nusa Persada)
• Contact Information: If you have questions about this Privacy Policy, please contact us at support@iglobal.co.id.

Purpose of Policy

This Privacy Policy is intended to help you understand what data we collect, why we collect it, and how you can manage your information.

2. Types of Data Collected

When you use Al Aqobah, we may collect the following types of information:

Personal Information

Examples: Name, email address, phone number.

Collection Method: Provided by you during account creation or profile setup.

Device Information

Examples: Device type, operating system.

Collection Method: Collected automatically when you use the app.

Usage Data

Examples: Pages viewed, actions taken within the app, interaction times.

Collection Method: Collected automatically as you interact with the app.

Location Data (if applicable)

Examples: Precise or approximate location.

Collection Method: Collected with your permission to enable location-based services.

3. Purpose of Data Collection and Use

We collect data to provide a better experience, improve our app, and fulfill our contractual obligations. Specifically:

Personal Information

Purpose: To create and manage your account, provide customer support, and communicate important updates.

Device Information

Purpose: To ensure compatibility, improve app performance, and diagnose technical issues.

Usage Data

Purpose: To analyze app usage, improve features, and enhance user experience.

Location Data (if applicable)

Purpose: To provide location-based to use location data to enable absence-related features that calculate location-based range for specific functionalities within the app. You can choose to enable or disable these features as needed.

4. Data Sharing

We may share your data with selected third parties only for specific purposes:

• Analytics Providers: We may share usage data with Google Analytics to help us understand how users interact with our app and improve the experience.
• Service Providers: We may use third-party providers for app functionality (e.g., cloud storage, customer support) that require access to your data. These providers adhere to our data protection policies.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement a variety of security measures to protect your data:

• Encryption: Personal information is encrypted during transmission and storage.
• Access Controls: Access to personal information is restricted to authorized personnel and service providers who need it to perform their functions.
• Regular Audits: We regularly review and update our data protection practices to ensure your information is secure.

Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Data Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Account Information: Retained for the duration of your account’s active status. If you delete your account, we will delete your personal data within 30 days, unless required by law to retain it longer.
• Usage Data: Retained for up to 12 months for analytical purposes.
• Data Deletion Requests: You can request deletion of your data by visiting https://my.al-aqobah.org/delete or by contacting us at support@iglobal.co.id. We will respond to your request within 30 days.

7. User Rights and Controls

You have the following rights regarding your data:

• Access and Correction: You can view and update your personal information within the app’s profile settings.
• Withdraw Consent: You may disable features like location tracking through your device settings.
• Data Portability: Upon request, we can provide a copy of your data in a commonly used format.
• Opt-Out of Marketing Communications: If we send promotional emails, you can opt-out by following the unsubscribe link in any email or by contacting us directly.

8. Policy Updates

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via the app or by email at least 15 days before the changes take effect.

Effective Date of Changes: The “Last Updated” date at the top of this Privacy Policy reflects when it was last revised. Please check this policy periodically for updates.

9. Sensitive Data Handling

In certain cases, we may collect sensitive data such as location information. We handle sensitive data with additional safeguards:

• Explicit Consent: We will request explicit consent before collecting sensitive data, such as your location.
• Opt-Out Options: You may choose to disable or withdraw consent for sensitive data collection through the app’s settings or your device’s settings.

If you disable collection of sensitive data, some app features may be unavailable or limited.